There is no doubt that the response to travel management services for the Oil & Gas Industry from travel agencies are not the same. Please find below a very succinct summary of why Corporate Travel Management (CTM) can reasonably be said to deliver better value, reliability and travel experiences made easier for your industry.
Specialised Oil & Gas Airfares
CTM has sought the permission of airlines to access these specialised airfares catering for off shore and marine work. These airfares represent significant savings on market pricing of flexible fares. We ask that you challenge us for pricing comparisons! CTM can sell the airfares from and to just about anywhere. CTM has these airfare agreements with the following airlines: Qantas, Emirates, British Airways, Singapore, Malaysian, Air France, Kenya, Ethiad, Japan, Jet Airways, Asiana, Czech, Alitalia, Northwest, Aeroflot, KLM and Cathay Pacific.
Service
CTM understands the very different and dynamic nature of making travel bookings for the Oil & Gas Industry. We operate with a dedicated team of Oil & Gas Travel Consultants for each account, and have service levels in place to ensure bookings are turned around within agreed time frames, including the potential for many amendments.
Crew Movements/Emergency Procedure
CTM understands the logistics involved with crew movements and the strict attention to detail required when dealing with movements such as helicopter transfers to/from rigs and transport to/from hotels. Further, CTM understands the expediency involved with evacuations due to cyclone or emergency situations and is at the ready.
Visas
CTM has extensive experience in Visa processing and provides efficient and seamless service to our current clients who have extensive international travel requirements. Visa and passport expiry are monitored electronically via our Global Distribution System (GDS) to ensure traveller documentation does not expire and is appropriate to travel destinations.
Transaction Model
CTM transacts international airfares at negotiated "nett" (wholesale) rates which means we do not keep the commissions paid by airlines to travel managers. Rather, we change a transparent transaction/service fee and deduct the commission from the airfare at point of sale. What this means to you is that international airfares can be cheaper by up to 13% per ticket (dependant on carrier).
Billable/Non Billable Travel & Cost Codes
CTM can provide access to online reporting for your company to run management information reports, some of which include itemised billable and non-billable travel and relevant cost codes making end of project and corporate travel charging/reconciliation that much easier.
Proven Track Record
CTM transacts travel for numerous reputable Oil & Gas clients, including Origin and AGR Asia Pacific, and we would be pleased to provide Referees and/or Testimonials upon request.
Global Network
CTM has ownership in the GlobalStar travel management company, which also heralds owners from other Oil & Gas specialist travel management companies around the world, e.g. ATP International with operations in the UK, France, Norway, USA and Singapore.
People Make the Difference
This is especially true of the service and expertise rendered by CTM. Take for example our Kelly Squirrell. Kelly has worked in the corporate travel Industry for a period of 8 years. Kelly brings to CTM her wealth of experience, including previous work in the UK on various accounts, including; Marathon Oil, Baker Hughes, Halliburton Group and KCA Deautag. Kelly has a vast knowledge of booking onshore and offshore personnel. She deals on a daily basis with crew movements from the UK and Europe, to locations such as Stavanger, Luanda, Yuzhno, Baku and Port Harcourt. Crew changes involving five to 50 personnel at any one time are not unusual to Kelly. Kelly thrives on the challenge of last minute changes - which are common place - and is able to prioritise, in order to get crew changes completed within set deadlines.
The ability to deliver excellent customer service levels and quickly build rapport, means Kelly has been responsible for booking the most demanding of travellers; including CEO's and Board Members. Kelly has expansive airfare knowledge, and has experience of applying specialist Oil & Gas airfares and negotiated deals to complex itineraries. She is used to supplying various pricing options at the time of enquiry, which allowing the client the ability to pick the airfare that best suits them. Kelly is another example of CTM's "Tailored Travel Solutions" for the Oil & Gas Industry